Privacy Policy

iYogaKent cares about you, we really do! And for that reason we care about your rights and take your privacy seriously. We are strongly committed to protecting your privacy and personal data and take reasonable steps to make sure your information is kept securely.

This privacy policy explains what personal information we collect, why and how we collect that information and how your information is used.

By using this website, you accept the terms of this privacy policy.

If you do have any questions about our privacy policy or your personal data, please pop us an email at iyogakent@gmail.com.

What information we may collect from you

  • Information you provide us
  • Information automatically collected

Information you provide us

We may collect information that you provide to us when you fill out the website contact page or when contacting us through social media messaging, email, phone or otherwise. We do not ask you to provide any more information than what is absolutely necessary.  Information you provide to us may include and may not be limited to;

  • Name
  • Email
  • Phone Number
  • Origin and Destination of transfer (if Booking)
  • Dates of transfer (if Booking)

If you chose to attend a yoga class, a retreat/workshop, event or receive a 1-1 yoga session or a treatment you will then be asked to complete a consultation form. These are in paper format and are not held on or transferred to any device. I’ll explain a little more about the consultation forms later on in this policy.

If you decide to attend a class or book a session or treatment the information you then provide to us will include and may not be limited to;

  • Address
  • Emergency contact details
  • Medical health information
  • Other relevant information, such as general health and wellbeing

If you attend regular yoga classes and have regular treatments, your telephone number will be stored on the iyoga kents mobile phone contacts list.

The completion of a consultation form is a necessity when working as an insured yoga teacher/complimentary therapist. It also ensures that the classes and treatments I offer to you are appropriate for you. If you would like to view a health questionnaire form before completing one, please contact me.

Treatment/session notes are also made and kept and include the details of the treatment/session and any other relevant information that arose during that time. Again these are in paper format and are not stored on any device.

iYogaKent treats this personal and sensitive data with the utmost care. All completed consultation forms and treatment notes are kept safely and securely. This information is kept private and not shared.

Information automatically collected

We may also collect information automatically with regard to your visit to our website

This may include technical information:

  • IP Address
  • Browser Type (and version)
  • Operating System (and platform)
  • Time Zone Setting

And information related to your visit including:

  • Page loading errors
  • Content viewed or searched for
  • Response times
  • Links followed

How we use the information

Information you provide us

The information you provide to us may be used in the following ways:

  • To communicate with you in response to any queries/questions you contact us with
  • To notify you of changes to our service
  • For internal record keeping
  • To help us ensure that the content we provide you is relevant and presented in the best way for you and your device.

Primarily we use this information to respond to your enquiry. Once your enquiry is dealt with your details are either transferred onto a consultation form (paper format) or your details are deleted. If you receive treatments or attend yoga classes, you will be asked to fill in a form detailing your name, address, contact details and medical history and current health issues and concerns.

Information automatically collected

We use information automatically collected in the following ways:

  • As part of our efforts to keep our site safe and secure
  • For site administration, troubleshooting, testing and research
  • To continually improve our site and make sure the content is provided in the best manner for your device
  • As a means to understand the effectiveness and relevance of our content

The information we receive automatically is not used to personally identify you, it is used as stated, primarily for improvement to our service and site security.

Does iyogakent share your information?

No. Your information is not shared with any third parties, nor will your information ever be passed or sold to marketing companies.  Your information remains solely with iyogakent.

Currently, iYogaKent does not collect or store personal data for the use of in house marketing and advertising.

How long does iyoga Kent keep my information?

We continually review our need to retain your information. The information you provide us will be retained as long as is reasonably necessary, after this it will be deleted.

Can I access the information iyoga Kent has about me?

Yes. You can access the information iYogaKent holds about you. You have the right to request a copy at any time. If you would like a copy, please email us a iyogakent@gmail.com.

We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.

Cookies

We use cookies to give you the best experience on our website. For information related to the use of cookies on this website, please read our cookie policy

Other websites

Our website contains links to other websites. This privacy policy only applies to this website. If you click through to other websites from iyogakent.co.uk, you should read their privacy policy as this privacy policy will not apply.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

This privacy policy was last updated on 24 May 2018.

If you have questions

If you have a question regarding any aspect of the handling of your personal data or this policy, please email iyogakent@gmail.com.